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My returns

There is an item you would like to return? Please allow a maximum of 72 hours before someone gets in touch with you. Do not send an item before receiving prior authorization from WayOutfitters.


  • The return must be filed within a maximum period of 15 days after receipt
  • All returned items must be in perfect condition, have not been worn, washed or altered. Items must be free of tears, scratches, stains, human or pet hair, or else the return won’t be processed. The orginal product tag must not have been removed and must still be attached exactly where it was or else the return won’t be processed.
  • No return allowed on these items : underwear, socks, swimwear, barber products, cologne, body products, electronic devices and accessories and all items under C$15. No return on sale items.

Contact us at [email protected] to complete your return. Be sure to specify us the following: Name, Phone, Address, Email, Order number, Product number (sku) and the reason of your return.

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